Program Overview

Many new managers expect to have power, to be in control, and to be personally responsible for departmental outcomes. A big surprise for many people when they first become a manager is that they are much less in control of things than they expected. Managers depend on subordinates more than the reverse, and they are evaluated on the work of other people rather than on their own work.

The nature of management is to motivate and coordinate others to cope with diverse and far-reaching challenges. Managers set up the conditions that help other people perform well. In the past, many managers did exercise tight control over employees. But the field of management is undergoing a revolution that asks managers to do more with less, to engage whole employees, to see change rather than stability as natural, and to inspire vision.

The purpose of this influencing skills training is to focus on understanding, developing, and adapting influencing styles to best suit individual situations. We will be looking at your behaviours and influencing style, how to adapt this to different situations and at those around you and how we can approach situations where people have different styles and different levels of commitment to what you would like to influence them to do.

Learning Outcomes

Use a framework for effective management

Set goals, objectives, strategy and KPIs

Manage meetings

Motivate and monitor your staff

Create employee engagement

State the fundamental principles of influencing other people individually or in groups

Describe the role of power with regards to influencing

Identify your preferred influencing style and the impact this has on others

Describe and demonstrate your influencing skills via group exercise

Program Outline

Module 1: Fundamentals of Effective Management

Module 2: Strategic Prioritization and Effective Organization

Module 3: Mastering the Art of Influencing

Module 4: Adapting Influencing Styles to Situational Needs

Module 5: Overcoming Barriers and Leveraging Enablers in Influencing

Module 6: Practical Application of Influencing Skills

Module 7: Sustaining Motivation and Engagement

Course Summary – Developing your Action Plan

Who Should Attend:

This program is suitable for managers, team leaders, and supervisors seeking to enhance their management and influencing skills, as well as professionals transitioning into leadership roles.

Methodology

This stimulating program will maximize understanding and learning through Interactive Lectures, Course notes, Videos and Learning Assessments