Program Overview

This highly interactive workshop introduces a variety of creative solution generation and decision-making techniques. Participants will develop the skills necessary to analyse a problem, generate creative solutions, and decide which solution most closely matches their needs.

After practicing the new tools and techniques, participants will apply them on an interesting case study. The case study presented at the beginning of class will take participants back to ancient Egypt whereas a team they have to solve a problem otherwise the Pharaoh will be very angry.

Learning Outcomes

Apply logical tools to properly analyse problems for root causes.

Establish and compare options in a variety of situations.

Identify the best choice from various options and address group think.

Achieve group consensus about important decisions.

Apply a four-step process to systematically solve problems and decide on appropriate solutions.

Use methods and tools (systematic process and fishbone diagramming) to discover the underlying cause of a problem.

Use brainstorming, mind mapping, and several other creative thinking techniques to generate possible solutions to the problem.

Use the following decision-making techniques: Pro/Con, Force Field Analysis, Decision Matrix, Feasibility/Capability Analysis, and Cost/Benefit Analysis.

Create an action plan to implement the appropriate solution.

Program Outline

Module 1: Introduction to Problem Solving and Decision Making

Module 2: Analyzing Problems and Identifying Root Causes

Module 3: Creative Solution Generation Techniques

Module 4: Decision Making Techniques

Module 5: Group Dynamics and Consensus Building

Module 6: Application of Tools and Techniques

Module 7: Implementing Solutions and Action Planning

Course Summary – Developing your Action Plan

Who Should Attend:

This program is ideal for professionals and individuals from diverse fields who seek to enhance their problem-solving and decision-making skills, including managers, team leaders, project coordinators, and those in leadership roles within organizations.

Methodology

This stimulating program will maximize understanding and learning through Interactive Lectures, Course notes, Videos and Learning Assessments